SGS Kundcenter handle keys and locks to our flats and garages; they take care of repairs, maintenance and interior decoration in flats and communal spaces.
This is where you pick up the keys on moving in and return them on departure. The staff will inspect your flat when you move out.
In case of disturbances of any kind, you should contact your Kundcenter immediately.
Any faults in the flat and communal spaces (like kitchen, laundry or garage) must be reported promptly to your Kundcenter.
If you report faults on e-mail, you must state whether or not our staff may use the master key for entry. Always write your telephone number, we may need to get in touch with you.